CUSTOMER CARE REPRESENTATIVE

 

Primemitch Solutions.
Lagos
₦90,000 a month
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Job Type: Full-time

Salary: From ₦90,000.00 per month

Experience:

  • sales: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Remotely:

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